A hotel chain's loyal customers

Hard

You are an analyst for a major US hotel chain which has locations all over the US. Your marketing team is planning a promotion focused around loyal customers, and they are trying to forecast how much revenue the promotion will bring in. However, they need help from you to understand how much revenue comes from "loyal" customers to plug into their model.

A "loyal" customer is defined as

  • having a membership with your company's point system, ...

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